FAQ

Before you choose a size.

Fit, color, care, production, and what happens when something goes wrong.

Fit & size

How does the unisex fit run?

The tee has a relaxed, straight shape. Choose your usual size for an easy fit or size up for an intentionally oversized look.

What if I order the wrong size?

Made-to-order garments are not returned for ordinary fit issues. Within 14 days of delivery, contact us for a one-time Fit Rescue reorder of the same design in another size at approximately 40% off.

Where is the size chart?

The final image in every product gallery includes the size and fit guide. Measure a shirt you already like and compare it before ordering.

Product & care

What does garment-dyed mean?

The completed shirt is dyed after construction. This creates softer, lived-in color and means slight shade variation is normal.

How should I wash it?

Wash cold, inside out, with like colors. Tumble dry low. Do not iron directly on the printed area.

Will the print look exactly like a screen image?

Screen brightness and the garment-dye process can create small color differences. The composition and approved print colors remain the same.

Orders & delivery

How much is shipping?

Shipping to the United States and Canada is $9.90. Orders over $65 ship free. The qualifying order amount is calculated at checkout.

When can I cancel?

Orders cannot be canceled after production begins. Contact us immediately if you notice an error before production.

What if the shirt is misprinted, damaged, or incorrect?

Contact us within 30 days of delivery with a clear photo. Confirmed production problems receive a free replacement or refund.

What if tracking says delivered but I cannot find it?

Wait three business days and check with the carrier, household members, and nearby neighbors. If it is still missing, contact us. One goodwill replacement may be available.

Still need help?